HomeCommunity ServicesIncome Tax Assistance


Description of Services: 

The IRS Volunteer Income Tax Assistance Program (VITA)  offers free tax help for taxpayers who qualify. Services are offered during the tax season only (January to April).

Trained community volunteers may help with special credits, such as Earned Income Tax Credit, and Child Tax Credit. In addition to free tax return preparation assistance, most sites also offer free electronic filing (e-filing). Individuals taking advantage of the e-file program will receive their refunds in half the time compared to returns filed on paper even faster when tax refunds are deposited directly into one's bank account.

Target Population / Eligibility Criteria:

The VITA Program offers free tax help to people with low- to moderate-income (generally, $49,000 and below) who cannot prepare their own tax returns..

Items to bring to the VITA site to have your tax return prepared: 

Location of Services:
  • Proof of identification 
  • Social Security Cards for you, your spouse and dependents and/or a Social Security Number verification letter issued by the Social Security Administration
  • Individual Taxpayer Identification Number
  • Birth dates for you, your spouse and dependents on the tax return
  • Interest and dividend statements from banks (Forms 1099)
  • A copy of last year's federal and state returns if available
  • Proof of bank account routing numbers and account numbers for Direct Deposit, such as a blank check
  • Total paid for daycare provider and the daycare provider's tax identifying number (the provider's Social Security Number or the provider's business Employer Identification Number) 
  • Wage and earning statement(s) Form W-2, W-2G, 1099-R, from all employers

VITA is located at 49 Stone St. Downtown Rochester


Contact Information:  

(585) 325-5116 ext. 3400

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550 E. Main Street  |  Rochester, NY  14604
(585) 325-5116  |  (585) 325-9108 - fax

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